G2010 Privacy Policy — Protection of Your Personal Data

1. What Information Do We Collect?

When you register and use the g2010 platform, we collect several categories of information to ensure the service runs smoothly and securely. This information is collected directly from you or automatically through the platform's systems as you use it.

Account information: Full name, email address, phone number, date of birth, and password provided at registration. This information is required to verify your identity and ensure every account is unique and legitimate.

Device and browser information: Your IP address, device type, operating system, browser version, and general location data are collected automatically for security purposes and to detect unauthorised activity. This data helps us identify attempted unauthorised access to your account.

Payment information: When you make a deposit or withdrawal in Malaysian Ringgit (RM), we record transaction details such as the payment method, amount, and transaction status. We do not store full card numbers or sensitive banking information — payment processing is handled by approved third-party providers.

Usage data: Your game records, bets placed, session duration, pages visited, and gaming preferences are recorded to improve our service and deliver more relevant content recommendations to you.

2. How Is This Information Used?

G2010 uses the information collected solely for platform operations, security, and improving the user experience. We will not use your data for purposes beyond what is stated in this policy without your prior consent.

The primary purposes for using your information include: verifying your identity during login and financial transactions; accurately and securely processing MYR deposits and withdrawals; sending account-related notifications such as transaction confirmations, security alerts, and promotional updates; and personalising your gaming experience based on your preferences and usage habits. In addition, usage data is analysed in aggregate to improve platform performance, refine the user interface, and plan new features better suited to the needs of Malaysian users.

5. Is Your Information Shared with Third Parties?

G2010 does not sell, rent, or disclose users' personal information to third parties for marketing or commercial purposes without explicit user consent. However, there are limited situations where sharing information is necessary for platform operations.

Payment service providers: To process MYR deposits and withdrawals, the necessary transaction details are shared with approved payment gateway providers. These providers are bound by strict confidentiality agreements and may only use the information for payment processing purposes.

Legal compliance: g2010 may disclose user information to the relevant authorities in Malaysia when required by court order, financial crime investigation, or a legitimate legal compliance obligation. In such circumstances, we will endeavour to notify the affected users unless prohibited by law.

Outside of the situations described above, no user personal information is shared with any third party. All business partners and service providers working with g2010 are contractually required to uphold data protection standards equal to or higher than those set out in this policy.

6. Your Rights as a User & How to Contact Us

As a registered g2010 user, you have the following rights regarding the personal data held by our platform. All requests relating to these rights can be submitted by emailing our support team.

Right of Access: You have the right to request a copy of the personal information we hold about you at any time. We will provide this within a reasonable timeframe once your request is received and your identity has been verified.

Right to Rectification: If you find that any personal information we hold about you is inaccurate or outdated, you have the right to request a correction. You can also update basic profile details such as your phone number and email address directly through your account settings.

Right to Erasure: You may request deletion of your account and personal data, subject to record retention obligations required by law. Deletion requests will be processed within 30 business days.

Policy Changes: g2010 reserves the right to update this privacy policy from time to time. Users will be notified of any material changes via in-account notifications. Continued use of the platform after a policy update takes effect will be deemed acceptance of the revised terms. For any enquiries, contact us at [email protected] or visit the page FAQ.